That second search is the one that brings new work, and most local businesses quietly do not appear in it. Those are the calls you never hear about, so nothing feels wrong.
No email required to see your score. Nothing to install. I am one person in Orlando, not an agency.
Open Google right now and search what your customers actually search. Not your business name. The category plus "near me."
Somebody is sitting above you. Same neighborhood, same work, and there is a decent chance they are not better at the job than you are. They finished their Google listing and you did not.
Eight questions. Open your listing in another tab and answer straight. No email needed to see the result.
Not sure counts against you, because if you are not sure, your customers definitely are not.
I will look at your actual listing against the three businesses ranking above you and send back a one page write-up. Free, and you are not obligated to do anything with it.
This opens a text message to me with your score already in it. Nothing is stored on this page.
You have probably had the other call. Here is where I am different, and you can hold me to every line of it.
Nobody can, and anyone promising it is guessing or lying to you. What I can do is make sure Google actually knows what you do and where you do it, which right now it likely does not.
Or write them, or trade for them, or offer your customers a discount for them. That gets listings penalized. I build the ask. Your customers write the review.
I get added as a manager from your own Google account, and you can remove me any time in about four clicks. I never ask for your password.
It is a one time job. If you want the monthly upkeep afterward, you decide that after you have seen the work, not before.
I am building my first case studies here, so the first three are cheap on purpose. I would rather have the before and after screenshots than the money. After that it goes to $199 to $299, and I am telling you that up front so you know exactly what the deal is.
Most people stop at step one, and that is completely fine. But you should know what I actually do, because the listing is the small part.
If you are a franchise or a national chain, this is not for you. Your listing is controlled at corporate and I cannot help you.
Free, no obligation. Worst case you end up knowing exactly what is wrong with your listing, and you can go fix it yourself.