FAQs
Before we get started.
What does FixTrustPro do?
I install the system a contractor runs jobs on, from the estimate through to job completion and payment: customer approval, work orders, subcontractor dispatch, scheduling and invoicing. It is the same system running a Central Florida contracting business today. AI answering and agreed follow-up are included in Standard.
How is this different from an answering service?
Answering is one part. The build also connects the next steps, such as recording an inquiry, following up on a quote or sending a crew assignment. The scope defines which of those workflows your business needs.
What do I own?
Your records and business information remain yours. The job system is hosted and maintained by Ian. We put the files and configuration you receive, your rights to use them, and the ongoing service requirements in writing before you pay. That includes account access and how your records are handed over if the service ends.
What does it cost?
$10,000 once to set it up and $750 a month to run it. I do the implementation myself.
Need a workspace for your business information and repeat tasks? We can scope a FounderOS workspace and the partner support separately. Your proposal will list the work, ownership terms and ongoing costs.
These are the prices for a single location; larger projects need a separate scope.
Phone lines, minutes, additional campaigns, text and email usage are billed at cost. See the rates and what is included.
We already have office staff and a CRM. Where do you fit?
We look at what happens after an inquiry arrives: quote follow-up, paperwork and job handoffs. Your existing setup may already handle parts of that well. The scope focuses on the work that still needs attention.
Can you work with the software I already use?
We review your existing software before we agree on the build. That tells us what can connect, what needs to stay where it is and whether any changes are needed.
Does my crew need another app?
For crew confirmations, they receive a text with a link to accept the assignment. That step does not need an app or login. We walk through any other tools your staff will use at handover.
Will AI answer my customers?
Yes, the answering service uses AI. We review the information it uses, how it responds and when a person needs to take over. You can hear how it works before deciding.
Who handles the build?
I deliver the build myself, including its AI answering and follow-up, and I am your point of contact throughout.
Need a workspace for your business information and repeat tasks? We can scope a FounderOS workspace and the partner support separately. Your proposal will list the work, ownership terms and ongoing costs.
How long does installation take?
Installation includes adapting the setup, documents and job stages to your business. We confirm the delivery date after checking the scope, required access, preparation work and the installation time available.
Do you help with marketing?
Yes. We look at the customers and jobs you want, then how inquiries are handled. Marketing can be part of the plan once the front office can follow through. We can work alongside your current agency.
What if I cancel?
The monthly is month to month, with no cancellation penalty. It ends when you stop paying.
Your records, job history and documents stay yours. What an export includes and how the handover works are set out in your scope before you pay. Setup payments already made are non-refundable once work has started. The second payment becomes due only after the agreed acceptance checks pass. There is no money-back guarantee.
Can you build a website for my business?
Yes. Launch Site is $1,500, Business Site is $2,500 and Complete Site is $4,500. Every tier has the same search-ready standard. Page count, writing help and inquiry tools determine the scope. Compare the website options.
Can you help with Google and AI search?
I build clear service and service-area pages, connect your Google Business Profile, add structured business information and set up Search Console under your account. That gives search services accessible information about your business. They decide what appears in their results. See the search-ready standard.
Do you manage sites or improve an existing Google profile?
Website management is $149 a month. Website and local search care is $299 a month total. The Business Tune-Up is $299 once, with a $99 rate for the first three customers. See the work included.
Where do you work?
Orlando and Central Florida. Call or email me to discuss your business and the work you need.